Users can then view aggregate or individual feedback, allowing them to understand customer feedback as a whole or to dive in deeper. Users can easily launch recurring programs at scale with pre-built survey and email templates in a matter of minutes. Program Accelerator, now available in beta, a new capability that allows users to quickly build and launch turnkey programs based on CX best practices.This API allows users to adhere to strict brand and security standards while gathering crucial customer feedback in touchpoints that were previously siloed from the holistic customer journey. Embedded Listener, an API that extends the GetFeedback platform into any offline, proprietary, or secure system, such as ATMs, smart TVs, airplane consoles, and more.The new capabilities are available now and include:
